Keeping You Informed Along the Way

First, an initial 60-90 minute evaluation will take place where you and your provider will review your past medical and mental health history and discuss your current symptoms and treatment goals. Your provider will educate you on various medication options including the risks/benefits as well as other relevant information on dosing, etc. Our goal is to ensure you feel comfortable with the ultimate treatment plan that is developed. Follow-up appointments will include ongoing evaluation of medication effectiveness and any need for adjustment or changes.

The length of therapy varies depending on individual needs and goals. Some clients may see progress in a few months, while others may continue longer for deeper work. Your therapist will collaborate with you to regularly assess progress and adjust the approach as needed. The focus is on what feels right for your unique situation.

For your intake session and follow-up appointments, you have the option to choose either in-person or virtual meetings, depending on the availability of your provider and your proximity to our Fishers, IN office. We aim to provide flexible care that works for your schedule and location.

Yes, we offer a sliding scale with our Clinical Intern, Courtney Paige Harrough. Standard session rates are $60 per hour, with limited availability for $30 per hour for clients who present a specific financial need. Please refer to this link to see if you qualify for income assisted sliding scale and share this with your provider upon scheduling: https://www.huduser.gov/portal/datasets/home-datasets/files/HOME_IncomeLmts_State_IN_2024.pdf

Accepted insurance carriers Anthem/ Optum/ UHC/ UMR/ UBH/ Cigna/Aetna/Ambetter/ Medicaid/Medicare

Our providers (with the exception of Doris May and Courtney “CP” Harrough) are in-network with the plans listed above; however, it is important for you to verify the specific coverage of your individual plan. For example, some carriers do not cover telehealth services, even with in-network providers.

If do not see your insurance carrier on this list, ask us about a superbill. We kindly ask a credit card be kept on file.

You have until 24 hours before your appointment to cancel or reschedule by calling or emailing. Cancellations or reschedules within the 24-hour window will result in a full charge for the session.

We partner with Stripe Merchant Services to provide secure and seamless payment processing. When using a debit or credit card, including Discover, American Express (AMEX), Visa, Mastercard, and FSA/HSA cards, a 2.9% processing fee will be applied to your transaction.

This fee is automatically charged to the card at the time of payment to cover processing costs. We appreciate your understanding and support as we ensure a safe and efficient payment experience.

If a client has two unpaid (2) sessions, their care will be paused until payment is resolved. To continue services, the balance must be paid in full or an active weekly payment plan must be established.

We will always notify clients of any payment declines and are happy to discuss available options. Payment plans may be offered on a case-by-case basis—please speak with your provider for more details.

Insurance clients are encouraged to contact their insurance provider to confirm eligible claims and understand the processing timeline for coverage.

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